Question 1

How long does an install take?

Accepted Answer

Most whole-home + RO installs finish in 4-6 hours. The whole-home unit ties into your main water line; the RO mounts under your kitchen sink. We pull the permit, our NC-licensed plumber does the tie-in, and you get your system up the same day.

Question 2

How much does the Complete Home System bundle cost?

Accepted Answer

$2,699 installed during founder pricing through July 31, 2026. That includes the whole-home softener + carbon filtration AND the HW800 AlkaPro under-sink RO drinking water system. After July 31 the bundle reverts to retail (~$5,998 of equipment + install).

Question 3

What's the warranty on the equipment?

Accepted Answer

Two distinct warranties: the equipment itself is covered by Honest Water Co's manufacturer warranty (terms vary by component — see HW warranty doc). Our installation work — fittings, drain integration, code-compliant routing — is covered by RWP's lifetime workmanship warranty. Both apply at the same time but cover different things.

Question 4

Why is chloramine in Triangle tap water?

Accepted Answer

Most Triangle utilities (Raleigh, Cary, Durham, Chapel Hill via OWASA) use chloramine instead of chlorine because it persists longer in the distribution system. You can taste it; standard carbon filters don't fully remove it. Catalytic activated carbon, used in our whole-home unit, does.

Question 5

Is there PFAS in Triangle drinking water?

Accepted Answer

Trace levels of PFAS have been detected in several Triangle utilities, especially those that draw from Cape Fear basin sources (Cary, Apex via Jordan Lake; Pittsboro). Levels are below current EPA enforceable limits but above the new 2024 health-based MCLs. NSF P473 certified RO systems remove 99%+ of PFOA/PFOS.

Question 6

Is Triangle municipal water actually hard?

Accepted Answer

No — Triangle municipal water averages 1.3-2.7 GPG (slightly hard or below). Raleigh Water draws from Falls Lake (~1.5 GPG); Cary draws from Jordan Lake (~1.7 GPG). The bigger municipal-water concerns are chloramine disinfection, trihalomethanes, and trace PFAS in some sources.

Question 7

Who supplies Wake Forest tap water?

Accepted Answer

The Town of Wake Forest purchases finished water from City of Raleigh Public Utilities, then redistributes it through municipal mains. Chemistry matches Raleigh: Falls Lake source, chloramine, ~1.5 GPG. The town doesn't operate a separate treatment plant.

Question 8

How many Wake Forest homes are on private wells?

Accepted Answer

Roughly 30% of Wake Forest households outside the central downtown core are on private wells — mostly on properties north of Stadium Dr, around Falls Lake, and the rural-residential stretches between Wake Forest and Youngsville. Well water here typically shows hardness 8-15 GPG plus iron staining; municipal-style equipment won't fit it.

Question 9

Do older Wake Forest homes near the WFU campus have lead pipe risk?

Accepted Answer

Pre-1986 homes in the Wake Forest historic district (S White St, N Main, Sycamore Ave) may have lead solder in interior plumbing. Raleigh Water's treated finished water leaves the plant at 0.001 ppm lead, but house-side leaching can push tap-level lead higher. We test before quoting any pre-1986 home.

Water filtration for Wake Forest homeowners.

What's in Wake Forest's water

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Wake Forest neighborhoods we serve

Built for Wake Forest's water specifically

Whole-Home Filtration

Reverse Osmosis

Well Water Treatment

Specialty Services

We also install near Wake Forest

Youngsville

Rolesville

Franklinton

Knightdale

Common questions in Wake Forest

The two reads that explain everything

Triangle Water Quality Report 2026

Complete Home Water System Guide

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