Question 1

How long does an install take?

Accepted Answer

Most whole-home + RO installs finish in 4-6 hours. The whole-home unit ties into your main water line; the RO mounts under your kitchen sink. We pull the permit, our NC-licensed plumber does the tie-in, and you get your system up the same day.

Question 2

How much does the Complete Home System bundle cost?

Accepted Answer

$2,699 installed during founder pricing through July 31, 2026. That includes the whole-home softener + carbon filtration AND the HW800 AlkaPro under-sink RO drinking water system. After July 31 the bundle reverts to retail (~$5,998 of equipment + install).

Question 3

What's the warranty on the equipment?

Accepted Answer

Two distinct warranties: the equipment itself is covered by Honest Water Co's manufacturer warranty (terms vary by component — see HW warranty doc). Our installation work — fittings, drain integration, code-compliant routing — is covered by RWP's lifetime workmanship warranty. Both apply at the same time but cover different things.

Question 4

Why is chloramine in Triangle tap water?

Accepted Answer

Most Triangle utilities (Raleigh, Cary, Durham, Chapel Hill via OWASA) use chloramine instead of chlorine because it persists longer in the distribution system. You can taste it; standard carbon filters don't fully remove it. Catalytic activated carbon, used in our whole-home unit, does.

Question 5

Is there PFAS in Triangle drinking water?

Accepted Answer

Trace levels of PFAS have been detected in several Triangle utilities, especially those that draw from Cape Fear basin sources (Cary, Apex via Jordan Lake; Pittsboro). Levels are below current EPA enforceable limits but above the new 2024 health-based MCLs. NSF P473 certified RO systems remove 99%+ of PFOA/PFOS.

Question 6

Is Triangle municipal water actually hard?

Accepted Answer

No — Triangle municipal water averages 1.3-2.7 GPG (slightly hard or below). Raleigh Water draws from Falls Lake (~1.5 GPG); Cary draws from Jordan Lake (~1.7 GPG). The bigger municipal-water concerns are chloramine disinfection, trihalomethanes, and trace PFAS in some sources.

Question 7

Where does Rolesville tap water come from?

Accepted Answer

Rolesville is a Raleigh Water wholesale customer — same Falls Lake source, same chloramine treatment, same ~1.5 GPG hardness as central Raleigh. The town doesn't operate its own treatment plant; it purchases and redistributes Raleigh's finished water.

Question 8

Are most Rolesville homes new enough to avoid lead concerns?

Accepted Answer

Yes — Rolesville is one of the fastest-growing towns in North Carolina, with the vast majority of housing built post-2010. Pre-1986 housing in Rolesville is limited to a small central core. For the dominant new-construction stock, filtration value is in chloramine + hardness handling, not lead.

Question 9

Are there pockets of Rolesville still on well water?

Accepted Answer

A few — properties on the outer edges toward Granville County (north of Burlington Mills Rd, around Mitchell Mill Rd toward the Tar River basin) sometimes remain on private wells. Well water here can show iron, manganese, and harder-than-Raleigh-Water readings. Different filtration approach.

Water filtration for Rolesville homeowners.

What's in Rolesville's water

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Rolesville neighborhoods we serve

Built for Rolesville's water specifically

Whole-Home Filtration

Reverse Osmosis

Well Water Treatment

Specialty Services

We also install near Rolesville

Wake Forest

Youngsville

Knightdale

Zebulon

Common questions in Rolesville

The two reads that explain everything

Triangle Water Quality Report 2026

Complete Home Water System Guide

Ready to see what's in Rolesville's water?